Levendi Jewellers Privacy Policy

Last updated: August 2024

About Levendi Jewellers

Levendi Jewellers, operated by BARUKO PTY LTD (referred to as "Levendi Jewellers", "we", "us", and "our"), is a Sydney-based small business committed to protecting your privacy. Our registered office is located at 139 Elizabeth St Sydney NSW 2000. As a data controller, we are responsible for your personal information under Australian privacy laws.

Our Privacy Commitments

Commitment 1: Transparency & Trust
We are dedicated to maintaining the trust you place in us. We will clearly explain how we use your personal information and will only use it for the purposes we specify. We will seek your consent where necessary and will inform you of any significant changes in how we handle your information.

Commitment 2: Protecting Your Personal Information
We use industry-standard practices to safeguard your personal information. Should there be any incidents that compromise your data, we will notify you and any relevant authorities as required by law.

Commitment 3: Respecting Your Rights
You have the right to access, correct, and request the deletion of your personal information. We will also respect your choices regarding how your information is used, including for marketing purposes.

What Personal Information We Collect

• Personal Details: Name, contact information (email, phone), address, and any other information you provide when creating an account or making a purchase.
• Transaction Information: Details of your purchases, billing and shipping information, and payment methods.
• Correspondence: Information from your communications with us via email, phone, or social media.
• Cookie Data: Information collected via cookies when you visit our website, which helps us improve our services.

How We Use Your Personal Information

• Service-related Processing: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
• Marketing: With your consent, to send you promotional materials and offers. You can opt out of these communications at any time.
• Legal Compliance: To comply with legal obligations, such as tax and regulatory requirements.

Sharing Your Personal Information

• Service Providers: We may share your information with third parties who assist us in providing our services, such as payment processors and delivery services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights.

Your Rights

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or outdated information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at levendiproject@gmail.com

At Levendi Jewellers, we take great pride in the craftsmanship and quality of our jewellery. As many of our items are handcrafted and personalized, we generally do not offer returns. However, we understand that unique situations may arise, and we are committed to addressing any concerns you may have on a case-by-case basis.

If you encounter any issues with your order, please feel free to reach out to us at levendiproject@gmail.com or visit our store located at 139 Elizabeth St, Sydney NSW 2000. Our team will do its best to rectify the situation, whether that involves making improvements, changes, or adjustments to your order.

For more details on our policies, please refer to our Privacy Policy and Terms & Conditions.